Compaq Armada 7700 - Solving Infrared Problems

Troubleshooting 16-15
Writer: Karen Williams Saved by: Cheryl Love Saved date: 09/05/97 2:45 PM
Part Number: 220709-003 File name: Ch16.doc
Solving Infrared Problems
Problem Possible Cause Solution
Cannot link with
another infrared-
equipped device.
Appropriate software
is not running on both
devices.
Install the appropriate
software on the second
device and start the
program on both devices.
Infrared port
on computer is
not enabled.
Enable infrared port on
computer. (Refer to
Chapter 7.)
Interrupt request
(IRQ) conflict.
Resolve the IRQ conflict.
In Windows 95:
Click Start
Æ
Settings
Æ
Control Panel
Æ
System
Properties
Æ
Device
Manager tab. Reassign if
two devices have the
same IRQ address.
IRQ conflicts can also be
resolved using Computer
Setup. Select Resolve
Conflicts from the System
Features Tools menu or
Select System Features
Æ
Communications
Æ
Infrared
Port. For Computer Setup
information, refer to
Chapter 14.
Target device is not
IrDA-compliant.
Check documentation of
target device and make
recommended changes.
A physical condition
exists that affects the
connection.
Refer to the solutions
below for data
transmission problems.
Devices are too
far apart.
Move devices closer
together. (The maximum
distance for IrDA interface
is 1.5 feet [.5 meter]; some
target devices may require
a shorter distance.)
Continued