Compaq Armada 7700 - Solving Hard Drive Problems

16-12 Troubleshooting
Writer: Karen Williams Saved by: Cheryl Love Saved date: 09/05/97 2:45 PM
Part Number: 220709-003 File name: Ch16.doc
Solving Hard Drive Problems
CAUTION:
Maintain an up-to-date backup of your hard drive in case
of errors or failures.
Problem Possible Cause Solution
Cannot access
hard drive.
Hard drive is not
seated properly.
Shut down the computer,
remove and reinsert the
hard drive, then turn on
the computer.
Hard drive was
inserted while
computer was on, in
Suspend, or in
Hibernation.
Shut down computer,
then turn it on again. The
hard drive is initialized
when the computer is
turned on.
Hard drive may be
damaged.
If the hard drive is in the
MultiBay, try inserting
another removable drive.
Contact your
Compaq authorized
service provider.
Reading the hard
drive takes an
unusually long time
after restarting
the computer.
System is exiting from
Hibernation.
Give the system time to
restore the previously
saved data to its exact
state before Hibernation.
Hard drive error
occurs.
Hard drive has bad
sectors or has failed.
In Explorer, click the
drive letter
Æ
File
Æ
Properties
Æ
Error
Checking
Æ
Tools
Æ
Check Now button.
Run Computer Checkup
to test the drive. (Refer to
Chapter 14.)
Continued