16-18 Troubleshooting
Writer: Karen Williams Saved by: Cheryl Love Saved date: 09/05/97 2:45 PM
Part Number: 220709-003 File name: Ch16.doc
Solving Memory Problems
Problem Possible Cause Solution
Memory count
during Power-On
Self-Test (POST) is
incorrect.
Optional memory
expansion boards
are installed
incorrectly.
Ensure that the memory
expansion boards have
been installed correctly.
(Refer to Chapter 11.)
An Out of Memory
message is
displayed on the
screen, or
insufficient memory
error occurs during
operation.
System ran out of
memory for the
application.
Too many programs
are open.
Refer to the application
documentation for memory
requirements and add more
memory if needed.
Close any programs that you
do not need.
Solving Modem Problems
Problem Possible Cause Solution
Characters are
garbled/transfer
rates are slow.
There is noise in the
telephone line.
Verify that your telephone
and modem cables are
securely connected.
Request a telephone line
filter from your local
telephone company.
Cellular connection
doesn’t work (North
America only).
Environmental factors
are interfering with
the cellular
connection.
Refer to the online
Reference
Guide
Æ
Troubleshooting
Æ
Solving Modem
Problems
Æ
Cellular
connection doesn’t work
Æ
How the Environment
Affects Cellular
Performance.
Continued
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