Troubleshooting 16-17
Writer: Karen Williams Saved by: Cheryl Love Saved date: 09/05/97 2:45 PM
Part Number: 220709-003 File name: Ch16.doc
Solving Infrared Problems
Continued
Problem Possible Cause Solution(s)
Data transmission
problem
(
continued)
.
Movement. Do not move either unit
during data transmission.
Orientation. Adjust the devices so that
they point within 15
degrees of each other.
Physical obstruction. Remove any objects
between the two devices
that could be interfering
with the line-of-sight
data transmission.
Solving Keyboard and Numeric Keypad
Problems
Problem Possible Cause Solution
Embedded numeric
keypad does not
work.
Num Lock function
is not enabled.
Press Fn+Num Lk to enable
the embedded numeric
keypad (The Num Lk light
turns on).
External keyboard
does not work.
Keyboard may not
be securely
connected or may
be connected to the
wrong external
connector.
Ensure that the external
keyboard is securely con-
nected to the external key-
board/mouse connector.
Keyboard and
pointing device are
locked.
You initiated
QuickLock.
To exit QuickLock, enter
your power-on password.