16-20 Troubleshooting
Writer: Karen Williams Saved by: Cheryl Love Saved date: 09/05/97 2:45 PM
Part Number: 220709-003 File name: Ch16.doc
Solving Modem Problems
Continued
Problem Possible Cause Solution
No dial tone
(continued).
Speaker Control AT
Command (ATM) is
set to 0.
To set the Speaker
Control to 1:
1. Click Start
Æ
Programs
Æ
Accessories
Æ
HyperTerminal.
2. Go to Command
Mode, type ATM1,
then press Enter.
3. Type ATH1 and listen
for the sound of the
dial tone.
Phone line noise is
causing a
disconnection.
Hang-up Delay S
Register (S10) is set
too low.
To change S10 default to
150:
1. Click Start
Æ
Programs
Æ
Accessories
Æ
HyperTerminal.
2. Go to Command
Mode, type
ATS10=150, then
press Enter.
NOTE: This command
causes the modem to take
longer to disconnect
even if there is no noise
on the line.
Solving PC Card Problems
If you are running Windows NT, refer also to the Help program
within CardWare. To access CardWare, click Start
Æ
Programs
Æ
CardWare.
Problem Possible Cause Solution
Computer does not
beep when PC Card
is inserted, but
PC Card works
correctly.
System beeps are
turned down.
Press Fn+F5, then press
the right cursor key to
increase the system
beeps volume.
Continued
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