Troubleshooting 16-9
Writer: Karen Williams Saved by: Cheryl Love Saved date: 09/05/97 2:45 PM
Part Number: 220709-003 File name: Ch16.doc
Solving Diskette and Diskette Drive Problems
Continued
Problem Possible Cause Solution
Cannot boot from a
diskette.
Bootable diskette is
not in computer
MultiBay or is not first
diskette in the
MultiBoot order.
Verify the diskette has
the system files
necessary to boot.
Run Computer Setup and
verify the MultiBoot order
under Boot Management.
(Refer to “Using Boot
Management” in
Chapter 6.)
Diskette boot ability is
disabled in Computer
Setup.
Run Computer Setup
and enable Diskette Boot
Ability under Boot
Management.
Solving Display Problems
This section lists some common causes and solutions for computer
display and external monitor problems
To perform a monitor self-test on an external VGA color or
monochrome monitor:
1. Switch to the internal display.
2. Turn off the external monitor.
3. Disconnect the external monitor signal cable from
the computer.
4. Turn on the monitor and allow it to warm up for 1 minute. If
the monitor is working properly:
■
The screen is white.
■
A narrow black border may appear on the left and right
sides of the display.
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