3033-012B Section 12: Concordia Procedures
Concordia Xpress Technical Support Manual 12-5
2900-300B
Service Call Checklist
This checklist must be completed and submitted with each service
invoice.
BREW GROUP (2500s/i, X0, X6)
BREW GROUP (1500s/i, Integra 0, 1, 4)
□ Verify exterior of unit is clean.
□ Verify interior of unit is clean.
□ Verify cleaning kit is available. YES / NO
□ Perform milk clean cycle.
□ Perform brew clean cycle.
Run a latte and verify the following:
□ Milk flows properly from milk dispensing nozzle.
□ No milk debris in air gate tubing and delivery tubing.
□ No milk remains in pickup tubes after drink.
□ Latte temperature: 160°F/71°C ± 5°F/3°C
Run a cappuccino and verify the following:
□ Milk flows properly from milk dispensing nozzle.
□ No milk debris in air gate tubing and delivery tubing.
□ Verify cappuccino steam adjust is properly set.
□ Cappuccino temperature: 155°F/68°F ± 5°F/3°C
BREW GROUP (2500s/i, X0, X6)
BREW GROUP (1500s/i, Integra 0, 1, 4)
□ No lower piston leakage, no espresso debris on gearbox.
□ Use TEST ROUTINES to measure piston travel time (from lower
to upper crash point should be under 15 seconds or less).
□ Crash points within service manual tolerances.
□ No holes or tears in lower piston micro-screen.
□ Upper piston sieve undamaged.
□ No more than 1/8” side-to-side free play in right drive.
□ No holes or tears in upper and lower piston microsceens.
□ Lower piston bushing seals chamber properly.
□ Replace upper piston o-ring if side is flat. Ensure customer has more o-rings.
□ Lower piston position at bottom of chamber when upper piston is in home
position.
□ Verify the brew group heating element wiring is clear of piston springs.
□ Sweep arm undamaged, rides smoothly over sweep plate.
□ Set to 140psi ±5% while dispensing double espresso.
ESPRESSO CALIBRATIONS (Recipe may vary, always consult manager before adjusting)
□ Espresso extraction of 18-23 seconds for double, 12-16 seconds for single.
□ Espresso pour temperature of 165°F ±10%.
□ Water hardness before filter. _____GPG
□ Water hardness after filter. _____GPG
□ Filter System: Scalex2 / Other System / None
□ Check line voltage at wall. _____Volts
□ Check jumper settings on DC board and transformer.
□ Operating temperature 39°F or lower.
□ No gaps/tears in door seal; latch working.
□ Calibrate empty weight trays to 60. (2500s/i, X0, X6).
□ Calibrate Integra milk sensor for units with vending.
□ Verify the milk sensor is disabled for Integra machines without vending.
□ Clean or replace air filter.
□ Verify the fans are working freely.
□ Verify the air deflector/plenum is properly installed.
SYRUP PUMPS (Syrup Systems Only)
□ Verify all syrup pumps function. Syrup pours when activated from TEST ROUTINES, MISCELLANEOUS, or SPECIAL FEATURES.
□ Inspect all syrup tubing connections for leaks.
□ Verify the chocolate heater rack is functioning.
MILK VALVE (Model 2500 s/i Only)
□ Verify there is zero build-up in the milk valve, milk bowl, and nozzle.
□ Verify plunger movement; lubricate with Superlube® pen.
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