Concordia XPRESS - Flavor System: No Flavor in Drink

3033-015B Section 15: Troubleshooting
Concordia Xpress Technical Support Manual 15-41
2900-300B
Flavor System: No Flavor in Drink
No Flavor/Syrup
Flip the switch behind top
panel to the CLEAN
position. Navigate to
TEST ROUTINES >
SYRUP and activate each
syrup to identify which
flavor(s) are not pouring.
No syrup
from any
pump?
Yes
No
END PROCESS
No
Flavor
box
empty?
Replace empty
flavor box.
Navigate to
SPECIAL
FEATURES >
PRIME FLAVOR
and follow the
prompts to prime
the flavor line.
Flavor
pours during
drink?
Yes
No
Is syrup driver
power supply
plugged in?
Yes
Verify 110Vac for
power supply is
present.
Power
supply plugged
in?
Yes
Plug power supply
into 110 outlet
Navigate to TEST
ROUTINES >
SYRUP and retest.
No
110Vac
present at
wall?
Replace power
supply.
PN 2620-018
Retest.
Yes
Check circuit
breaker. If breaker
is OK, an
electrician is
required.
No
One syrup/
sauce failed to
pour?
Yes
Pump
tubing
leaking?
Manifold
head
clear?
Pump
activates?
Yes
Swap power lead
from different
syrup and activate.
Yes
Inspect tubing in
pump for
deformity.
Pump
activates?
Yes
No
Replace pump
assembly.
PN 2345-013
Syrup driver
failure. Replace
and retest.
Pump
tubing
OK?
Repair leak, clean debris
from tubing, or replace
tubing and fittings as
needed.
PN 98590
Retest for syrup.
Yes
Flavor
pours during
drink?
Yes
Replace tubing.
PN 98590
No
Retest to verify
syrup pouring
properly.
Yes
Inspect tubing
from pump to
syrup head for
blockages.
No
END PROCESS
Verify syrup
timings are
appropriate.
No
Tubing
blockage?
Replace tubing as
needed.
Replace tubing as
needed.
PN 2790-201
through
PN 2790-206
Yes
No
Flavor
pours during
drink?
Yes
No
Call Concordia
Beverage Systems
for assistance.
1-800-778-0990
Verify plungers in
manifold head are
functioning
properly.
No
Free and clean all
plungers in manifold
head. Replace
manifold head.
PN 2790-197
No
No