Section 14 :: Messages ............................................................................. 14-1
Troubleshooting Display Messages .................................................................. 14-2
Section 15 :: Troubleshooting ................................................................... 15-1
Troubleshooting Quick Reference Guide .......................................................... 15-2
Machine Failure ........................................................................... 15-2
Coffee System ............................................................................. 15-3
Flavor System ............................................................................. 15-3
Milk System ................................................................................. 15-4
Troubleshooting Trees ...................................................................................... 15-5
Brew System: Right Drive Timeout ............................................. 15-6
Brew System: Invalid Stop L ....................................................... 15-7
Brew System: Invalid Stop R ....................................................... 15-9
Brew System: Left Drive Timeout .............................................. 15-11
Grinder System: Out of Beans .................................................. 15-13
Milk System: Overpouring Milk .................................................. 15-15
Milk System: Cold Milk Pour...................................................... 15-17
Milk System: No Milk Pour ........................................................ 15-19
Milk System: Short Milk Pour .................................................... 15-21
Refrigeration System: Temperature Above 40˚F ...................... 15-23
Steam System: Steam Temperature High ................................ 15-25
Steam System: Check Sensor Voltage ..................................... 15-26
Steam System: Check Steam Probes ....................................... 15-27
Steam System: Check Steam Tank .......................................... 15-28
Steam System: Steam Temperature Low ................................. 15-29
Water System: Water Temperature Too High ........................... 15-30
Water System: Water Temperature Too Low ............................ 15-31
Water System: Check Water Supply ......................................... 15-33
Water System: Water Tank Limit Switch Open ......................... 15-35
Flavor System: Cross-Contamination of Syrup Lines ............... 15-37
Flavor System: Too Much Flavor in Drink ................................. 15-38
Flavor System: Not Enough Flavor in Drink .............................. 15-39
Flavor System: No Flavor in Drink ............................................ 15-41
Electrical System: Check Analog Board .................................... 15-43
Electrical System: Incorrect Software for Touchpad ................. 15-44
Electrical System: Milk Pump Running Continuously ............... 15-45
Electrical System: Front Panel Failed ....................................... 15-46
Electrical System: Check Clock................................................. 15-47
Electrical System: Check Stats ................................................. 15-48
Electrical System: CPU Load Disp and Seq Error .................... 15-49
Electrical System: AC Voltage Error ......................................... 15-51
Electrical System: DC Voltage Failure ...................................... 15-53
Vending System: Card Swipe or Tap Not Authorized ............... 15-55
Vending System: Not Configured .............................................. 15-56
Vending System: No Display on Card Reader .......................... 15-57
Section 16 :: Parts Lists & Diagrams ....................................................... 16-1
Recommended Tools List ................................................................................. 16-2
Standard Tools ............................................................................ 16-2
Concordia Stocked Tools ............................................................ 16-2
Consumables .............................................................................. 16-2
Parts Lists and Diagrams .................................................................................. 16-3
Diagram 1: Machine Overview .................................................... 16-4
Diagram 1, Parts List: Machine Overview ................................... 16-5
Diagram 2: Grounds Bin Door, Refrigerator Door with Hot Water
Button Assembly ......................................................................... 16-6