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7.0 CUSTOMER SERVICE
7.1 Assistance and Repair
If you need technical assistance regarding the use or application of this product, or you encounter a
problem that requires servicing or repair, contact ConMed Linvatec Customer Service at 800-925-
4255 or your ConMed Linvatec Sales Representative. Outside the U.S. contact your local ConMed
Linvatec Representative.
Report any events involving injuries or malfunctions to the ConMed Linvatec Regulatory Product
Support.
Products returned for repair must have an authorized Service Request (SR) number prominently
displayed on the box and included on all paperwork. Refer to this number if making inquiries about
the repair status. Please call ConMed Linvatec Customer Service and provide the following
information to obtain an S.R. number prior to returning any product for repair:
• Product Number
• Serial/Lot Number - if applicable Number
• Reason for Return
• Original Invoice Number
• Date of Purchase
• Detailed description of the problem
ConMed Linvatec
Attn.: Customer Service Dept.
11311 Concept Boulevard
Largo, Florida 33773-4908 USA
Customer Service
(within U.S.) Phone: 800-925-4255
FAX: 727-399-5256
(outside U.S.) Phone: 727-392-6464
FAX: 727-397-4540
ConMed Linvatec Regulatory Product Support
(within U.S.) Phone: 800-237-0169
(outside U.S.) Phone: 727-392-6464
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