Develop ineo 4020 - Page 295

User's Guide
- 295 -
Action
Yes
No
Step 3
Check if the tray is installed and
recognized by the printer.
Print a menu settings page, and
then check if the tray is listed in
the Installed Features list.
Is the tray listed in the menu settings
page?
Go to step 4.
Reinstall the tray. For more
information, see the setup
documentation that came with the
tray.
Step 4
Check if the tray is available in the
printer driver.
Note: If necessary, manually add the
tray in the printer driver to make it
available for print jobs. For more
information, see Updating available
options in the printer driver.
Is the tray available in the printer
driver?
The problem is solved.
Contact technical support.
USB/parallel interface card does not operate correctly
Action
Yes
No
Step 1
Make sure the USB or parallel interface card is
installed.
1. Install the USB or parallel interface card. For
more information, see
Installing an Internal
Solutions Port.
2. Print a menu settings page, and then check if the
USB or parallel interface card is listed in the
Installed Options list.
Is the USB or parallel interface card listed in the
Installed Options list?
Go to step 2.
Check if you have a supported USB or
parallel interface card.
Note: A USB or parallel interface card
from another printer may not work on this
printer.