User's Guide
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Solving home screen applications problems
An application error has occurred
Check the system log for relevant details.
Open a Web browser, and then type the printer IP address in the address
field.
If you do not know the IP address of the printer, then you can:
View the IP address on the printer home screen.
Print a network setup page or the menu settings pages, and then locate
the IP address in the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Click Settings >Apps >Apps Management >System tab >Log.
From the Filter menu, select an application status.
From the Application menu, select an application, and then click Submit.
Does an error message appear in the log?
support.
Resolve the error.
Is the application working now?
The problem is
solved.
Contact technical
support.
Embedded Web Server does not open
Turn on the printer.
Open a Web browser, and then type the printer IP address.
Press Enter.
Does the Embedded Web Server open?
problem is
solved.