Develop ineo 4020 - Solving Print Problems

User's Guide
- 298 -
Solving print problems
Printing problems
Multiple-language PDF files do not print
Action
Yes
No
Step 1
1. Check if the print options for the PDF output are set to embed all
fonts.
For more information, see the documentation that came with
Adobe Acrobat.
2. Generate a new PDF file, and then resend the print job.
Do the files print?
The problem is
solved.
Go to step 2.
Step 2
1. Open the document you want to print in Adobe Acrobat.
2. Click File >Print >Advanced >Print As Image >OK >OK.
Do the files print?
The problem is
solved.
Contact
technical
support.
Error message about reading the flash drive appears
Action
Yes
No
Step 1
Check if the flash drive is inserted into the front
USB port.
Note: The flash drive will not work if it is inserted
into the rear USB port.
Is the flash drive inserted into the front USB port?
Go to step 2.
Insert the flash drive
into the front USB
port.