Develop ineo 4020 - Paper Jam Message Remains after Jam Is Cleared; Jammed Pages Are Not Reprinted

User's Guide
- 297 -
Action
Yes
No
Step 3
1. Review the tips on avoiding jams. For more information, see Avoiding
jams.
2. Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Contact technical
support.
The problem is
solved.
Paper jam message remains after jam is cleared
Action
Yes
No
Check the entire paper path for jammed paper.
1. Remove any jammed paper.
2. From the printer control panel, touch Continue to clear the
message.
Does the paper jam message remain?
Contact technical
support.
The problem is
solved.
Jammed pages are not reprinted
Action
Yes
No
Turn on Jam Recovery.
1. From the home screen, navigate to:
>Settings >General Settings >Print Recovery
2. From the Jam Recovery menu, touch the arrows to scroll to On
or Auto.
3. Touch Submit.
Do pages reprint after a jam?
The problem is
solved.
Contact technical
support.