Develop ineo 4020 - Paper Feed Problems; Paper Frequently Jams

User's Guide
- 296 -
Action
Yes
No
Step 2
Check if you are using the correct cable and if it is
connected securely to the USB or parallel interface
card.
Is the correct cable securely connected to the USB or
parallel interface card?
Contact
technical
support.
Connect the cable to the USB or parallel
interface card connector.
Paper feed problems
Paper frequently jams
Action Yes No
Step 1
1. Pull out the tray, and then do one or more of the following:
- Make sure paper lies flat in the tray.
- Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
- Check if the paper guides are aligned against the edges of the
paper.
- Make sure the paper is below the maximum paper fill indicator.
- Check if you are printing on a recommended paper size and type.
2. Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint automatically.
Do paper jams still occur frequently?
Go to step 2. The problem is
solved.
Step 2
1. Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
2. Resend the print job.
Do paper jams still occur frequently?
Go to step 3. The problem is
solved.