Develop ineo 4020 - Incorrect Characters Print

User's Guide
- 305 -
Action
Yes
No
Step 3
1. Depending on your operating system, open Printing Preferences or the
Print dialog, and then specify the paper type.
2. Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 4.
Step 4
1. Check if the trays are not linked.
2. Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Contact
technical
support.
Incorrect characters print
Action
Yes
No
Step 1
Make sure the printer is not in Hex Trace mode.
Note: If Ready Hex appears on the printer display, then turn off the printer,
and then turn it back on to deactivate Hex Trace mode.
Is the printer in Hex Trace mode?
Deactivate Hex
Trace mode.
Go to step 2.
Step 2
1. From the printer control panel, select Standard Network or
Network [x], and then set SmartSwitch to On.
2. Resend the print job.
Do incorrect characters print?
Contact technical
support.
The problem is
solved.