Develop ineo 4020 - Solving Fax Problems

User's Guide
- 339 -
Action
Yes
No
Step 2
Check if the paper size setting matches the size
of the paper loaded in the tray.
From the Paper menu on the printer control
panel, check the Paper Size setting.
Does the paper size setting match the size of the
paper loaded in the tray.
Go to step
3.
Change the paper size setting to match the
paper loaded in the tray, or load the tray with
paper that matches the paper size setting.
Step 3
Specify the paper size. Depending on your
operating system, specify the paper size in
Printing Preferences or the Print dialog.
Resend the print job.
Do copies print properly?
The problem
is solved.
Contact technical support.
Solving fax problems
Fax and e-mail functions are not set up
Caller ID is not shown
Cannot send or receive a fax
Can send but not receive faxes
Can receive but not send faxes
Received fax has poor print quality
Fax and e-mail functions are not set up
Notes:
Before you troubleshoot, check if the fax cables are connected.
The indicator light is blinking red until you set up fax and e-mail.