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Duplo DC-646 - Page 187

Duplo DC-646
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2
167
Troubleshooting
When Messages Appear
5
Message Status and Solution
Status: Emergency stop.
Solution: Turning the switch to the right releases the emergency
stop.
(P.xiv Emergency Stop Function)
Status: Double feed.
Solution: Remove the document from the inside of the machine and
then press the STOP key.
Status: The machine failed to read barcode.
Solution: Press the STOP key to clear the error.
If the barcode is printed out of speci cation, print it on an
appropriate position.
(P.22 for barcode speci cations)
Status: JOB### is not stored.
###
shows a JOB number.
Solution: Press the STOP key and then check JOB contents.
(P.22 for barcode speci cations)
Status: Check a digit error or a barcode error.
Solution: Press the STOP key to clear the error and then check
barcode. (Is digit correct?, Are any alphabetical letters
included?)
Make a document with correct barcode.
Status: The machine failed to read REG mark because of blot on the
document.
Solution: Check that there is no blot on the document.
(P.22 for REG mark speci cations)
Status: The machine failed to read REG mark.
Solution: Press the STOP key and check whether the REG mark is
correctly printed.
(P.22 for REG mark speci cations)
Check document
is not marked
to clear
Check digit
error
to clear
JOB ### is
unknown
to clear
Cannot read
REG mark
to clear
Barcode may not be read even it is within the speci cations
depending on the print quality of a printer and document type.
If this is the case, enlarging the barcode may enable it to be read.
REFERENCE
Remove document
in the machine
to clear
Release
Emergency SW
DOUBLE FEED
EMERGENCY STOP
BC READ ERROR 1
REG READ ERROR 2
REG READ ERROR 1
BC READ ERROR 3
BC READ ERROR 2
Cannot read
barcode
to clear

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