EXFO Power Blazer - 14 Troubleshooting; Solving Common Problems

Power Blazer 751
14 Troubleshooting
Solving Common Problems
Before calling EXFO’s technical support, please read the following
common problems that can occur and their respective solution.
Problem Possible Cause Solution
Optical Laser LED is off and the
connector is not generating the
signal.
The Laser On option is disabled. Ensure that the Laser button is
enabled (On).
There is a configuration mismatch
between the inserted transceiver
and the rate selected for the test
case.
Ensure that the transceiver is
supporting the rate used for the
test case.
The transceiver is not compatible
with the module.
Ensure to use a compatible
transceiver. Refer to Modify
Structure Button on page 119 and
Specifications on page 759.
Unable to edit the Operator Name
in Generate Report page.
This is the expected behavior when
the EXFO Connect Server check
box is selected in EXFO Connect
Client, since the Operator Name is
selected from the EXFO Connect
operator name list.
To ed i t t h e Operator Name:
- Clear the EXFO Connect Server
check box from EXFO Connect
Client.
- Close and restart the module
application.
Transceiver System (TA4) not
detected.
TA4 is not inserted properly. Remove the TA4 from the 88460
module, and carefully follow the
insertion procedure described on
page 15.