Creating a support ticket
To save all the current diagnostic VLS trace log files to a single zipped file to create a suppor t ticket:
1. Log in to Comman
d View VLS as the administrator or user.
2. Click the System tab.
3. Select Chassis in the navigation tree.
4. Click Support
Ticket under Maintenance Tasks.
The Suppor t Ticket window opens (Figure 71).
Figure 71 S
upport Ticket window
5. Right-click Download Suppor t Ticket package.
6. Select Save Target As.
Thenameofazipfile is displayed in the File name box.
7. Click Sav
e.
8. Click Close.
9. Click Finish.
106
Monitoring
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