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HPE Synergy Series User Manual

HPE Synergy Series
111 pages
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HPE Synergy 12Gb SAS Connection Module front panel LEDs......................................76
Storage option LEDs, components, and guidelines......................................................... 77
Frame rear component and bay numbering................................................................................81
Frame link module components and LEDs...................................................................... 82
Power supply LED............................................................................................................83
Fan LED........................................................................................................................... 84
Information pull tabs....................................................................................................................84
Reports and logs...................................................................................86
Overview..................................................................................................................................... 86
Active Health System log............................................................................................................ 86
Intelligent Provisioning diagnostic tools........................................................................... 87
Active Health System Log download methods.................................................................87
Using AHSV to troubleshoot or open a support case.......................................................92
Integrated Management Log.......................................................................................................93
Viewing the IML................................................................................................................93
Performing a Diagnostics task using HPE SSA.......................................................................... 93
HPE Smart Storage Administrator Diagnostics Utility CLI.......................................................... 94
Installing the utility............................................................................................................94
Launching the utility in CLI mode..................................................................................... 94
Diagnostic report procedures........................................................................................... 95
SmartSSD Wear Gauge report procedures......................................................................95
HPS report.................................................................................................................................. 96
Linux reports............................................................................................................................... 96
Resources for troubleshooting............................................................97
Online resources.........................................................................................................................97
Hewlett Packard Enterprise Support Center website....................................................... 97
Hewlett Packard Enterprise Information Library...............................................................97
Mobile-ready content........................................................................................................97
Mobile QR code locations................................................................................................ 97
HPE Synergy documentation........................................................................................... 97
User guide........................................................................................................................99
Maintenance and service guide....................................................................................... 99
HPE iLO software documentation.................................................................................... 99
HPE Active Health System Viewer documentation.......................................................... 99
UEFI System Utilities documentation...............................................................................99
Intelligent Provisioning software documentation............................................................ 100
White papers.................................................................................................................. 100
Service notifications, advisories, and notices.................................................................100
Subscription services..................................................................................................... 100
HPE Pointnext Portfolio..................................................................................................100
Product information resources.................................................................................................. 101
Additional product information........................................................................................101
Registering the product.................................................................................................. 101
Overview of product features and installation instructions............................................. 101
Key features, option part numbers................................................................................. 101
HPE Synergy component and option specifications, symbols, installation warnings,
and notices.....................................................................................................................101
Spare part numbers....................................................................................................... 101
Teardown procedures, part numbers, specifications......................................................101
Teardown or removal and replacement procedure videos............................................. 102
Technical topics..............................................................................................................102
Product installation resources...................................................................................................102
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HPE Synergy Series Specifications

General IconGeneral
ProcessorIntel Xeon Scalable Processors
StorageSAS/SATA HDD/SSD, NVMe SSD
NetworkingEthernet, Fibre Channel, InfiniBand
ManagementHPE OneView
Compute Modules SupportedHPE Synergy 480 Gen10, HPE Synergy 660 Gen10
Operating System SupportVMware vSphere, Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server
Fabric Modules SupportedHPE Synergy 40Gb F8 Switch Module
Power SuppliesHPE Synergy 12000 Frame Power Supplies (Redundant)

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