Intermec EasyCoder PM4i User Manual

Chapter 10 — Troubleshooting
EasyCoder PM4i Printer User’s Guide (Fingerprint Version) 93
Symptoms and Possible Causes
Symptom Possible Cause Remedy Refer To
Overall weak
printout
Wrong media
grade
Change
parameter
Chapter 6,
Appendix D
Contrast value
too low
Change
parameter
Chapter 6
Printhead
pressure too low
Adjust Chapter 11
Worn printhead Replace
printhead
Chapter 10
Wrong printhead
voltage
Replace CPU
board
Call Service
Printout weaker
on one side
Uneven
printhead
pressure
Adjust arm
alignment
Chapter 11
Weak spots Foreign particles
on media
Clean or
replace
Chapters 4 & 5
Media/ribbon
don’t match
Change to
matching
media
Chapter 6
Poor media or
ribbon quality
Select a better
brand of media/
ribbon
Appendix D
Worn printhead Replace
printhead
Chapter 10
Worn platen
roller
Check/replace Call Service
Contrast value
too low
Change
parameter
Chapter 6
Overall dark
printout
Wrong media
grade
Change
parameter
Chapter 6,
Appendix D
Contrast value
too high
Change
parameter
Chapter 6
Printhead
pressure too high
Adjust Chapter 11
Wrong printhead
voltage
Replace CPU
board
Call Service

Intermec EasyCoder PM4i Specifications

General

Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Display	LCD
Product color	Silver
Standard interfaces	RS-232, USB 2.0
Internal memory	16 MB
Media thickness	2.5/8.7 mm
Maximum label width	114.3 mm
Maximum label length	4 m
Maximum roll diameter	213 mm
Maximum internal memory	1 GB
Supported network protocols	TCP/IP, LPR/LPD, FTP, BOOTP, DHCP, HTTP, SNMPv3, SMTP, SNMP-MIB II
Power requirements	90 - 265 VAC, 45 - 65Hz
Power consumption (standby)	15 W
Power consumption (printing)	125 W
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	40 - 104 °F
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	543 mm
Width	298 mm
Height	261 mm
Weight	13500 g