Intermec EasyCoder PM4i User Manual

Chapter 10 — Troubleshooting
94 EasyCoder PM4i Printer User’s Guide (Fingerprint Version)
Excessive bleeding Wrong media
grade
Change
parameter
Chapter 6,
Appendix D
Contrast value
too high
Change
parameter
Chapter 6
Printhead
pressure too high
Adjust Chapter 11
Faulty energy
control
Replace CPU
board
Call service
Dark lines along
media path
Foreign objects Clean
printhead
Chapter 10
White vertical
lines
Printhead dirty Clean
printhead
Chapter 10
Missing
printhead dots
Replace
printhead
Chapter 10
Large part of dot
line missing
Failing printhead Replace
printhead
Chapter 11
Failing strobe
signal
Check CPU-
board
Call Service
Printout missing
along inner edge
Bad media
alignment
Adjust Chapter 4
Small core &
supply post in
upper pos.
Move post to
lower pos.
Chapter 2
X-start parameter
value too low
Increase Chapter 6
Transfer ribbon
breaks
Ribbon not fitted
correctly
Reload ribbon Chapter 5
Wrong media
grade
Change
parameter, then
clean printhead
Chapter 6,
Chapter 10
Bad energy
control
Adjust Call Service
Transfer ribbon
wrinkles
Faulty ribbon
break shaft
adjustment
Adjust Chapter 11
Symptoms and Possible Causes (continued)
Symptom Possible Cause Remedy Refer To

Intermec EasyCoder PM4i Specifications

General

Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Display	LCD
Product color	Silver
Standard interfaces	RS-232, USB 2.0
Internal memory	16 MB
Media thickness	2.5/8.7 mm
Maximum label width	114.3 mm
Maximum label length	4 m
Maximum roll diameter	213 mm
Maximum internal memory	1 GB
Supported network protocols	TCP/IP, LPR/LPD, FTP, BOOTP, DHCP, HTTP, SNMPv3, SMTP, SNMP-MIB II
Power requirements	90 - 265 VAC, 45 - 65Hz
Power consumption (standby)	15 W
Power consumption (printing)	125 W
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	40 - 104 °F
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	543 mm
Width	298 mm
Height	261 mm
Weight	13500 g