2Service
174 Keysight 53210A/53220A/53230A Assembly Level Service Guide
Error Messages
Some error messages may be caused by not having the latest firmware for the
counter. Before assuming there is a hardware failure, check the firmware version
in your counter and then contact Keysight using the procedure at the front of this
service guide to determine if you need to update the firmware to a later version.
Refer to “To determine the counter firmware version” on page 170.
If the counter has the latest firmware, and the error message(s) repeat, follow the
recommended assembly replacement procedure.
The following error messages may appear during operation, calibration or testing
of the 53210A, 53220A, or 53230A Counters. Refer to the appropriate category of
error messages for problems you are experiencing with your counter.
Command errors (-100...)
These errors indicate operator errors. Refer to the User’s Guide for information.
Execution errors (-200...)
These errors (except for the following) indicate remote program command errors.
Refer to the SCPI Programmer’s Guide for information.
When information follows an error message, (1) is the most likely cause of the
failure, and then (2), (3), etc. are the next most likely causes (in that order).
Replace the indicated failed assembly. See Chapter 3, "Replacing Assemblies"
and Chapter 5, "Replaceable Parts".
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