Contents
Safety..................v
Safetystatements..............vi
Chapter1.TheSystemx3650M5
server..................1
Relateddocumentation............5
Noticesandstatementsinthisdocument.....5
Serverfeaturesandspecifications........6
Railandsupportedrackspecifications...12
Whatyourserveroffers...........13
Reliability,availability,andserviceability.....16
Servercontrols,LEDs,andpower.......18
Frontview...............18
Operatorinformationpanel........20
LCDsysteminformationdisplaypanel...21
Rearview...............24
Servercomponents...........27
Serverpowerfeatures..........45
Chapter2.Configurationinformation
andinstructions............49
Updatingthefirmware............49
Configuringtheserver............50
UsingtheServerGuideSetupandInstallation
CD.................51
UsingtheSetupUtility..........52
UsingtheBootManager.........57
Startingthebackupserverfirmware....57
TheUpdateXpressSystemPackInstaller..57
Usingtheintegratedmanagementmodule..57
Usingtheremotepresenceandblue-screen
capturefeatures............59
Usingtheembeddedhypervisor......60
ConfiguringtheEthernetcontroller.....61
EnablingFeaturesonDemandEthernet
software...............61
EnablingFeaturesonDemandRAID
software...............62
ConfiguringRAIDarrays.........62
LenovoToolsCenterSuiteCLIprogram...62
UsingLenovoXClarityAdministrator....62
UpdatingtheUniversalUniqueIdentifier
(UUID)................63
UpdatingtheDMI/SMBIOSdata......65
Chapter3.Troubleshooting......69
Starthere.................69
Diagnosingaproblem..........69
Undocumentedproblems........71
Servicebulletins..............71
Checkoutprocedure............72
Aboutthecheckoutprocedure......72
Performingthecheckoutprocedure....72
Diagnostictools..............73
Power-supplyLEDs...........75
SystempulseLEDs...........77
PCIriser-cardLEDs...........78
Eventlogs...............78
POST................80
DynamicSystemAnalysis........81
Automatedservicerequest(callhome).....83
ElectronicServiceAgent.........83
Errormessages..............83
Troubleshootingbysymptom.........83
CD/DVDdriveproblems.........84
Generalproblems............84
Harddiskdriveproblems.........85
Hypervisorproblems..........86
Intermittentproblems..........87
Keyboard,mouse,orUSB-deviceproblems.87
Memoryproblems...........88
Microprocessorproblems........89
Monitorandvideoproblems.......90
Networkconnectionproblems.......92
Optional-deviceproblems........92
Powerproblems............93
Serial-deviceproblems.........101
ServerGuideproblems..........102
Softwareproblems...........102
USBconnectorproblems.........103
Videoproblems............103
Solvingpowerproblems...........103
SolvingEthernetcontrollerproblems......105
Solvingundeterminedproblems........106
Problemdeterminationtips..........107
Recoveringtheserverfirmware(UEFIupdate
failure)..................108
In-bandmanualrecoverymethod.....108
In-bandautomatedbootrecoverymethod..110
Out-of-bandmethod..........110
Automatedbootrecovery(ABR)........110
Nx-bootfailure...............111
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