Lenovo System x3650 M5 User Manual

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
7.Reseatthebackplanesignalcableandrepeatsteps2through4.
8.Suspectthebackplanesignalcableorthebackplane:
•Iftheserverhashot-swapbays:
a.Replacetheaffectedbackplanesignalcable.
b.Replacetheaffectedbackplane.
9.See“Problemdeterminationtips”onpage107.
Multipleharddiskdrivesfail.
Makesurethattheharddiskdrive,SAS/SATAadapter,andserverdevicedrivers
andfirmwareareatthelatestlevel.
Important:Someclustersolutionsrequirespecificcodelevelsorcoordinatedcode
updates.Ifthedeviceispartofaclustersolution,verifythatthelatestlevelofcode
issupportedfortheclustersolutionbeforeyouupdatethecode.
Multipleharddiskdrivesare
offline.
1.Reviewthestoragesubsystemlogsforindicationsofproblemswithinthe
storagesubsystem,suchasbackplaneorcableproblems.
2.See“Problemdeterminationtips”onpage107.
Areplacementharddiskdrive
doesnotrebuild.
1.Makesurethattheharddiskdriveisrecognizedbytheadapter(thegreenhard
diskdriveactivityLEDisflashing).
2.ReviewtheSAS/SATAadapterdocumentationtodeterminethecorrect
configurationparametersandsettings.
Agreenharddiskdriveactivity
LEDdoesnotaccurately
representtheactualstateof
theassociateddrive.
IfthegreenharddiskdriveactivityLEDdoesnotflashwhenthedriveisinuse,run
theDSAPrebootdiagnosticprogramstocollecterrorlogs(see“RunningtheDSA
Prebootdiagnosticprograms”onpage82
).
•Ifthereisaharddiskdriveerrorlog,replacetheaffectedharddiskdrive.
•Ifthereisnodiskdriveerrorlogerrorlog,replacetheaffectedbackplane.
Anyellowharddiskdrive
statusLEDdoesnotaccurately
representtheactualstateof
theassociateddrive.
1.IftheyellowharddiskdriveLEDandtheRAIDadaptersoftwaredonotindicate
thesamestatusforthedrive,completethefollowingsteps:
a.Turnofftheserver.
b.ReseattheSAS/SATAadapter.
c.Reseatthebackplanesignal/powercable.
d.Reseattheharddiskdrive.
e.TurnontheserverandobservetheactivityoftheharddiskdriveLEDs.
2.See“Problemdeterminationtips”onpage107.
Hypervisorproblems
Usethetroubleshootingtablestofindsolutionstoproblemsthathaveidentifiablesymptoms.
86LenovoSystemx3650M5InstallationandServiceGuide

Lenovo System x3650 M5 Specifications

General

Tcase	72.6 °C
Bus type	QPI
Stepping	R2
FSB Parity	No
Scalability	2S
Processor code	SR207
Processor cache	15 MB
Processor cores	6
Processor model	E5-2620V3
System bus rate	8 GT/s
Processor series	Intel Xeon E5-2600 v3
Processor socket	LGA 2011-v3
Processor threads	12
Processor codename	Haswell
Motherboard chipset	Intel® C612
Number of QPI links	2
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor package size	52.5 x 45 mm
Processor front side bus	- MHz
Processor boost frequency	3.2 GHz
Processor operating modes	64-bit
PCI Express configurations	x4, x8, x16
Supported instruction sets	AVX
Thermal Design Power (TDP)	85 W
Compatible processor series	Intel® Xeon®
Number of processors installed	1
Maximum number of PCI Express lanes	40
Memory types supported by processor	DDR4-SDRAM
Memory channels supported by processor	Quad
Memory clock speeds supported by processor	1600, 1866 MHz
Memory bandwidth supported by processor (max)	59 GB/s
Maximum internal memory supported by processor	768 GB
Intelligent Platform Management Interface (IPMI) support	Yes
HDD size	- \
RAID levels	1, 5, 10, 50
HDD interface	-
Optical drive type	DVD Super Multi
Internal drive bays	8
Supported HDD sizes	2.5 \
Total storage capacity	- GB
Maximum storage capacity	100 TB
Number of HDDs installed	0
Supported storage drive interfaces	SAS, Serial ATA
Memory slots	24
Internal memory	16 GB
Memory clock speed	2133 MHz
Maximum internal memory	1536 GB
Memory layout (slots x size)	1 x 16 GB
Cabling technology	10/100/1000Base-T(X)
Ethernet interface type	Gigabit Ethernet
USB 2.0 ports quantity	4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
PCI Express slots version	3.0
Compatible operating systems	Microsoft Windows Server \\r Red Hat Enterprise Linux\\r SUSE Linux Enterprise Server\\r VMware vSphere
Trusted Platform Module (TPM) version	2.0
Chassis type	Rack (2U)
Power supply	550 W
Graphics card	G200eR2
Graphics card family	Matrox
Intel® Virtualization Technology (Intel® VT)	VT-d, VT-x
Processor ARK ID	83352
Intel Secure Key Technology version	1.00
Intel Identity Protection Technology version	0.00
Sustainability certificates	ENERGY STAR
Operating altitude	0 - 3050 m
Storage temperature (T-T)	5 - 45 °C
Operating temperature (T-T)	5 - 40 °C
Operating relative humidity (H-H)	8 - 85 %
Maximum graphics card memory	16 MB
On-board graphics card model	Not available

Weight and Dimensions

Depth	800 mm
Width	446 mm
Height	87 mm
Weight	19000 g