2-24 Service Manual
7526
201.08 Exit sensor is never made.
Possible causes:
• Improper loading
• Paper wrapped in fuser
• Damaged paper exit sensor or
paper exit sensor flag
• Damaged fuser autoconnect
• Faulty fuser DC cable connection
• Faulty fuser
• Faulty system board
• Faulty transfer belt module
• Check for anything in the paper path that might
cause the paper to jam.
• The fuser exit sensor may not be functioning
properly. Go to “920.08—Exit sensor service
check” on page 2-116.
• Check the transfer belt module.
201.10 Input sensor flag broke early.
Possible causes:
• Incorrect media set
• Defective input sensor
• Faulty system board
• Check for anything in the paper path that might
cause the paper to jam.
• Ensure the proper media is set for the type of
paper used.
• If the problem persists, go to “920.06—Input
sensor service check” on page 2-114.
201.17 Power up or cover closed with bubble
sensor active.
Possible causes:
• Paper jam leaving page over
sensor
• Damaged bubble sensor
• Damaged fuser autoconnect
• Faulty fuser DC cable connection
• Faulty fuser
• Faulty system board
• Ensure the proper media is set for the type of
paper used.
• Fan the media, and stack flat in the tray or
multipurpose feeder.
• Properly set media restraints in the paper tray.
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “Bubble sensor service check” on
page 2-143.
201.21 Cartridge motor 1 (top) or cartridge
motor 2 (middle) has stalled.
Possible causes:
• Faulty cable/connector
• Faulty cartridge motor
• Faulty system board
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “143.xx—Motor (EP drive assembly top
cartridge) error service check” on page 2-53
and then go to “144.xx—Motor (EP drive
assembly middle cartridge) error service
check” on page 2-54 if necessary.
201.24 A 201.08 jam occurred and was not
cleared.
Possible cause—Failure to open and
close the top access door.
This error is generated as a protection for possible
paper wrap in the fuser.
• Open the top access door, and check for a
paper jam. Close the top access door.
• If the problem persists, go to “920.08—Exit
sensor service check” on page 2-116.
201.31 Paper is jammed between the input
sensor and the exit sensor during
warm-up.
Possible causes:
• Damaged paper exit sensor or
paper exit sensor flag
• Transport belt module failure
• Lower guide failure
• Damaged fuser autoconnect
• Faulty fuser DC cable connection
• Faulty fuser
• Faulty system board
• Check for anything in the paper path that might
cause the paper to jam.
• If the problem persists, go to “201.06, 201.08,
201.31—Paper Jam error service check” on
page 2-69.
Error code Description Action
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