Diagnostic information 2-39
7526
849.00 • Scanner ADF eject jam
• Scanner static jam—ADF exit
sensor
• Remove all media present in the media path.
• Check for obstructions in the media path.
• Check the ADF media exit sensor for proper
operation. Go to “ADF exit sensor service
check” on page 2-138.
849.01 Hard disk configuration ID mismatch.
The possible cause is a hard disk is
installed, but the configuration ID does
not support it.
Remove the hard disk.
9xx service error messages
900.00–900.99
Software Error
(except 900.05)
Unrecoverable RIP software error. Go to “900.00–900.99 (except for 900.05)—
System software error check” on page 2-108.
900.05
Software Error.
Transfer module has failed • POR the printer.
• If the error message persists, go to “900.05—
Transfer module error service check” on
page 2-111.
902.01–902.99
Engine Software Error
(except 902.59 and
902.60)
Unrecoverable system software
errors.
• POR the printer.
• If the error message persists, replace the
system board. See “System board removal”
on page 4-157.
902.59
Error
RIP NVRAM MGR problem. • POR the printer.
• If the problem persists, go to “902.59—Engine
software error, NVRAM MGR problem” on
page 2-111.
902.60
Error
Error communicating with cartridge. • POR the printer.
• If the error message persists, check for the
correct cartridges.
• Replace the cartridges.
903.01–903.15
Engine Software Error
Unrecoverable system software
errors.
• POR the printer.
• If the error message persists, replace the
system board. See “System board removal”
on page 4-157.
904.01–904.04
Software Error
Unrecoverable system software
errors.
• POR the printer.
• If the error message persists, replace the
system board. See “System board removal”
on page 4-157.
905.00–905.99
Software Error
Unrecoverable system software
errors.
• POR the printer.
• If the error message persists, replace the
system board. See “System board removal”
on page 4-157.
910.xx
Engine Software Error
RIP software error interface violation • POR the printer.
• If the error persists, replace the system board.
See “System board removal” on page 4-157.
920.01
POST Error
Aligner motor not connected. • POR the printer.
• If the error message persists, go to “147.xx,
920.01—Motor (aligner) error service check”
on page 2-59.
Error code Description Action