Medrad Intego - System Messages; Critical Error Messages; Recoverable Errors; Messages

111
Appendix C - Troubleshooting Tips
WARNING: In case of occlusion, do not disconnect disposables before
discarding dose, as liquid leakage can occur.
System Messages The following is a list of messages the Intego™ PET Infusion System could display and
possible corrections:
Critical Error Messages
NOTE: These Errors Require the System to be Restarted
Recoverable Errors / Messages
Code Error Messages Explanation
E1000 The measured concentration does not
match the expected value based on the
<Selected RP> assay information.
• Confirm that the assay information was entered correctly.
Re-enter if needed.
• Confirm that the assay information provided by the
pharmacist is correct. Re-enter if needed.
• If the assay corrections do not correct the problem,
replace the Multi-Dose Vial.
• If problem persists, recalibrate the Dose Calibrator.
• If the problem continues, record the error message and
contact MEDRAD.
E1055 Activity detected while in Training Mode. • Remove activity from the Dose Calibrator and restart the
Intego™ PET Infusion System in Training Mode.
• If the problem continues, record the error message and
contact MEDRAD.
Any other
E code
N/A • Restart the system.
• If the message reappears, record the error message and
contact MEDRAD.
Error Messages Explanation
A dose cannot be prepared from this vial. Replace vial. • No activity is available to extract.
• Replace vial.
Activity concentration is less than the acceptable
minimum.
• Concentration may have decayed below minimum.
Verify assay information was entered correctly and
reprime.
• Verify SAS is installed properly and reprime.
• Replace vial and reprime.
Activity concentration too high. Check assay information. • Confirm that the assay information was entered
correctly. Re-enter if needed.
• Confirm that the assay information provided by the
pharmacist is correct. Re-enter if needed.
• If the assay was entered correctly, wait until the
concentration decays to 3.7 GBq/ml (100 mCi/ml).
Additional saline flush required. Press OK to flush to
waste.
• A prior dose infusion was aborted or high residual
activity remains from priming the SAS.
• It should not be necessary to re-prime the SAS, but if
problem persists, re-prime the SAS. Refer to the "If an
Error Occurs During or After Priming" section in the
"Troubleshooting" Appendix.
Air detected in SAS. Need to prime. • Confirm that the SAS is correctly inserted into the Air
Detector.
• Reprime the SAS. Refer to the "If an Error Occurs
During or After Priming" and the "Recovering from
Activation of the Air Detector" sections in the
"Troubleshooting" Appendix.