Mitel MiVoice Business SMB Controller User Manual

10.1 Platform Migration........................................................................................159
10.1.1 Migrating CX-II, MXe-III, AX to SMB Controller..................................160
10.1.2 Migrating Virtual, ISS, or EX Controller from SMB Controller............. 160
10.2 Migration Tool...............................................................................................161
10.3 Migration from Pre-9.0 MiVoice Business Platform to SMB Controller........ 162
10.4 Migrating Embedded Application to offboard...............................................162
10.4.1 Offloading Mitel Border Gateway + CloudLink Gateway.....................163
10.4.2 Mitel Performance Analytics Probe.................................................... 163
11 Maintenance...................................................................... 165
11.1 Shutdown and Reboot................................................................................. 165
11.1.1 Restart the SMB Controller.................................................................165
11.1.2 Shutting Down the SMB Controller..................................................... 166
11.2 Start/Stop/Restart/Uninstall the MSL Container...........................................166
11.3 Restart the MSL Server............................................................................... 167
11.4 Restart the SMB Controller via SMB Controller Front Panel....................... 167
11.5 Changing the IP Addresses......................................................................... 167
11.6 Backup and Restore.................................................................................... 169
11.6.1 Backup Using Server Manager........................................................... 170
11.6.2 Backup Using MiVoice Business System Administration Tool.............171
11.6.3 Restore Using Server Manager Backup............................................. 172
11.6.4 Restore Using MiVoice Business System Administration Tool............ 172
11.7 Data Maintenance........................................................................................ 173
11.8 Update Software.......................................................................................... 173
11.8.1 System software..................................................................................173
11.8.2 Upgrading the MSL Container............................................................ 174
11.9 Hardware Update......................................................................................... 176
11.9.1 Prerequisites........................................................................................176
11.9.2 System Information............................................................................. 176
11.9.3 Disk Replacement............................................................................... 177
11.9.4 Replace Units......................................................................................177
11.9.5 Replace Interface Cards..................................................................... 178
11.9.6 System Modules..................................................................................180
11.9.7 Mainboard............................................................................................181
12 Troubleshooting................................................................183
12.1 Factory Default Static IP Address............................................................... 183
12.2 Factory Reset the SMB Controller...............................................................186
12.3 Server Manager LAN IP is locked up from the Management PC................ 187
12.4 SMB Controller Starts up Automatically...................................................... 188
12.5 Unable to Access the Server Manager/ESM...............................................189
12.6 Unable to Access the SMB Controller Manager Using the Default IP
Address................................................................................................................ 189
12.7 Unable to log into the SMB Controller Manager..........................................190

Mitel MiVoice Business SMB Controller Specifications

General

Brand	Mitel
Model	MiVoice Business SMB Controller
Category	Controller
Language	English