About MiVoice Business
4.2 Data Protection
You are advised to perform regular MSL back up after making any changes to your configuration
data.
Protection of user data
During operation, the communication system records and stores user data (for example, call
data, contacts, and voice messages). Protect this data from unauthorized access by using
restrictive access control:
• Restrict the number of user accounts to the minimum necessary and assign to the
user accounts only those authorization profiles that are required.
• Instruct users with access rights to change their passwords on a regular basis and
manage the passwords in a secure manner.
Protection against listening in and recording
The MiVoice Business communication solution comprises features that allow calls to be
monitored or recorded without the parties on the call being aware. Inform your customers that
these features can be used only in compliance with national data protection provisions.
Unencrypted phone calls made on the IP network can be recorded and played back by anyone
with the right resources:
• Use encrypted voice transmission (Secure VoIP) whenever possible.
• Use dedicated encrypted VPN, or private network connections, between different
business locations on the same private network. This will ensure secure connections
in addition to encryption on the end-devices, such as IP or SIP phones.
• Use the MiVoice Border Gateway to connect Teleworker phones that are connected
to the business over public networks, i.e. Internet. Teleworker phones include secure
connection to and from MiVoice Border Gateway and do not require a separate VPN
(allowing simple installation and mobility).
4.3 Feature Interactions
4.3.1 EMEM
The MiVB on the SMB Controller supports up to 16 Voice Mail Ports and 750 Voice Mailboxes.
These specifications are applied to the following forms:
•
VM Port Capacity
Document Version 1.0
69 System Manual for Mitel SMB Controller
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