Dial this Service
Code. . .
1
When you . . . For this feature. . . Also see
Function
Key. . .
Note
1
Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle Speaker key first).
645 + trunk # + 1
(block) 645 + trunk #
+ 0 (enable)
Block/busy out outbound usage
on a trunk with Trunk Port Disa-
ble.
Central Office Calls, Placing -
650 + 0 (install) or 1
(remove)
Log in (0) or log out (1) for your
Department Calling Group.
Department Calling -
654 Enable Conversation Record at
a SLT.
Voice Mail -
655 Log out of or in to an ACD
Group from a single line tele-
phone.
Automatic Call Distribution
(ACD)
- (V1.5 Added)
656 Activate Work Time from a SLT. Automatic Call Distribution
(ACD)
13 (V1.5 Added)
Hookflash + 160 ACD Record for a SLT. Automatic Call Distribution
(ACD)
- (V1.5 Added)
667 Log an agent into their ACD
Group.
Automatic Call Distribution
(ACD)
- (V1.5 Added)
668 Log an agent out of their ACD
Group.
Automatic Call Distribution
(ACD)
- (V1.5 Added)
669 Are a supervisor assigning an
agent into another ACD Group
or changing an agent’s status.
Automatic Call Distribution
(ACD)
- (V1.5 Added)
670 + ACD Group Change your ACD Group as-
signment.
Automatic Call Distribution
(ACD)
- (V1.5 Added)
663 + 6-digit code +
line + telephone num-
ber
Override Toll Restriction. Toll Restriction -
672 + Line number
(001~084)
Answer a call on a specific trunk. Central Office Calls, Answering
Hold
-
675 Monitor a room telephone. Hotel/Motel
(Room Monitor)
-
677 Change the COS of another ex-
tension. Must be allowed in PRG
20-13-28.
Class of Service -
678 + 0~9 Change the language of a dis-
play telephone.
Alphanumeric Display / Mainte-
nance
-
679 + 1 (set) or 0
(cancel)
Change the ability for a second
call with DID/DISA/DIL.
Central Office Calls, Answering -
689 Transfer a Wireless DECT (SIP)
call when out of range.
Wireless DECT (SIP) -
700 + extension # +
enter name + Hold
Program extension names. Name Storing 55
701 + zone (1~9 or
01~32) 701 + zone (0
or 00)
Make an Internal Zone Page.
Make an All Call Internal Page.
Paging, Internal 21 + zone
22
702 + Door Box (1~6) Place a call to a Door Box. Door Box -
ISSUE 2.0 SL1100
Features and Specifications Manual 2-5