52 Chapter 6 Using CallPilot Manager to monitor hardware
Event processing
An event is any change in system configuration or operational state. An
event is also any action taken by the system that requires user notification.
Events can be as insignificant as a user logon attempt or as serious as a
faulty MPB switching to disabled status.
All events are reported to the fault management server, a subsystem within
the CallPilot server. The fault management server enables the server to
listen and respond to its clients. The interaction is called event processing
and is the means by which the server detects hardware faults.
Alarm notification
Alarms are warnings generated by events. Alarms communicate the same
information as events. However, alarms are reported in the Alarm Monitor
instead of the Event Browser, and are managed differently than events.
When an alarm appears in the Alarm Monitor, you must investigate the
problem, isolate it, and then fix the cause of the problem. When you fix the
problem, ensure that the alarm is cleared from the Alarm Monitor.
Note: You may be required to clear the alarm manually.
Component dependencies
The status of some components is dependent on the operational status
of other components. If a component fails or is stopped, the dependent
components go out of service.
Note: Based on the CallPilot server type, and the type of switch
connected to CallPilot, some of these components may not appear on
your system.
Component
Dependent components
Media Bus All MPBs and all multimedia and call channels.
MPB board All multimedia and call channels associated with the MPB
board.
Time Switch All multimedia and call channels associated with the same
MPB as the time switch.
DS30X All DS30X channels associated with the DS30X link.
Nortel CallPilot
703t Server Maintenance and Diagnostics
NN44200-702 01.03 Standard
5.0 3 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.
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