CubiScan 110 43
Chapter 6
Troubleshooting
This chapter provides assistance in identifying and solving common
problems with the CubiScan 110. If you encounter problems not
covered in this chapter, or if a defect is suspected, contact your sys-
tem integrator or call Quantronix Technical Assistance at (801)
451-7000 for assistance.
After installation, most problems are caused either by incorrect
cabling or because the system setup is not correct. If you are having
problems with the CubiScan 110, first verify that all cables attached
to the controller box inside the base (serial communications cables,
sensor cables, power cord, Ethernet cable, load cell cable) are fully
seated and secure (locking rings, clips, or screws). Then, verify that
the setup is correct. For information on Setup, refer to the “Config-
uring Qbit” chapter in the Qbit User Guide.
Problems with your computer may affect operation of the CubiScan
110 system. If you have trouble starting Qbit or if you encounter
problems with your computer (including computer related error
messages), refer to your computer manual or contact your computer
representative or dealer for assistance.
Frequent computer errors may be caused by dust or static electricity.
It is important that your computer be kept as clean and static free as
possible. Consult your computer manual for information.
If problems continue, review the following sections for more infor-
mation.
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