Troubleshooting Computer Error Messages
CubiScan 110 45
Computer Error Messages
The following error messages generated by Qbit indicate a commu-
nications problem between the CubiScan and the computer.
No Communications
with CubiScan
This message indicates that no communication is taking place
between the computer and the CubiScan 110.
Transmission
Error
This message indicates that erroneous data or garbled data is being
sent from the CubiScan.
If you receive one of these messages, verify the following.
1. Is the CubiScan turned on and securely connected to power?
2. Is the serial cable or Ethernet cable connected to both the Cubi-
Scan and the computer or network, and are both connections
secure?
3. (Computer connection) Is the serial cable connected to the com-
puter at either the COM1 or COM2 port?
4. (Computer connection) Is the Com Port in the Options dialog
box (Tools menu) configured for the correct port?
5. (Network connection) Is the Cubiscan 110 properly configured
for TCP/IP communication? (QbitTCP software is used to con-
figure the CubiScan through the RS-232-C port.)
6. Is there a problem with the CubiScan 110? Perform the Status
function in Qbit to check the status of the CubiScan.
7. Is there a problem with the computer or network? Refer to your
computer manual for information on troubleshooting the com-
puter, or contact your network administrator.
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