Using the Debug Log
D023/D025 5-42 SM
You can select any number of keys from 1 to 10 (or all) by entering the corresponding
4-digit numbers from the table.
You cannot mix settings for the groups (COPY, PRINTER, etc.) for 006 to 010. For
example, if you want to create a PRINTER debug log you must select the settings from
the 9 available selections for the “PRINTER” column only.
One area of the disk is reserved to store the debug log. The size of this area is limited
to 4 MB.
5.10.3 RETRIEVING THE DEBUG LOG FROM THE HDD
Retrieve the debug log by copying it from the hard disk to an SD card.
1. Insert the SD card into slot 2 (service slot) of the copier.
2. Enter the SP mode and execute SP5857-009 (Copy HDD to SD Card (Latest 4 MB)) to
write the debugging data to the SD card.
3. Use a card reader to copy the file and send it for analysis to your local Ricoh
representative by email. You can also send the SD card by regular mail if you want.
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