Ricoh D025 - Page 461

SC Tables
SM Appendix 3-9 D023/D025
Appendix
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Copy Data Security Unit error
 The copy data security board is not detected when the copy data
security function is set "ON" with the initial setting.
 A device check error occurs when the copy data security function is
set "ON" with the initial setting.
 Incorrect installation of the copy data security board
 Defective copy data security board
165 D
1. Reinstall the copy data security board.
2. Replace the copy data security board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Serial Number Mismatch
 Serial number stored in the memory does not have the correct
code.
 NVRAM defective
 BICU replaced without original NVRAM
195 D
1. Check the serial number with SP5-811-002.
2. If the stored serial number is incorrect, contact your supervisor.