SC Tables
SM Appendix 3-47 D023/D025
Appendix
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Counter device error 1
After 3 attempts to send a data frame to the optional counter device via
the serial communication line, no ACK signal was received within 100
ms.
632
CTL
B
Serial line between the optional counter device, the relay board
and copier control board is disconnected or damaged
Make sure that SP5113 is set to enable the optional counter
device.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Counter device error 2
After 3 attempts to send a data frame to the optional counter device via
the serial communication line, no ACK signal was received within 100
ms.
633
CTL
B
Serial line between the optional counter device, the relay board
and copier control board is disconnected or damaged
Make sure that SP5113 is set to enable the optional counter
device.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Counter device error 3
A backup RAM error was returned by the counter device.
634
CTL
B
Counter device control board defective
Backup battery of counter device defective
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