SC Tables
SM Appendix 3-85 D023/D025
Appendix
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
870
CTL
B
Address book error
An error is detected in the data copied to the address book over a
network.
Defective software program
Defective HDD
Incorrect path to the server
1. Initialize the address book data (SP5-846-050).
2. Initialize the user information (SP5-832-006).
3. Replace the HDD.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
872
CTL
B
HDD mail data error
An error is detected in the HDD at machine initialization.
Defective HDD
Power failure during an access to the HDD
1. Turn the main switch off and on.
2. Initialize the HDD partition (SP5-832-007).
3. Replace the HDD.
Rev. 10/06/2010
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