Message Causes Solutions
Change the file name
Try again after changing the
file name or deleting the file
with the same name.
All suffixes from 1 to 100
are already used. The file
cannot be saved under the
specified name.
• Delete files of the specified file
name with unnecessary suffixes.
• Specify a different file name.
• Change the save location.
Cannot save because all the
pages are blank.
There is no content to be
saved such as a handwritten
stroke or external input
display.
Add any content to be saved such as a
handwritten stroke or external input
display on the pages, and then save
the file.
Failed to save the file.
Try again after checking the
USB memory connection,
free disk space, the
presence of write protect etc.
The USB flash memory
device was disconnected
when the file was imported.
Connect the USB flash memory device,
and then try again. Do not disconnect
the USB flash memory device while
importing a file.
Failed to send the email
because the size of the
attached file is too large.
Use the [Save in USB
Memory] function.
The attempt to send the e-
mail failed because the size
of the attached file exceeds
the set limit.
Save the file to a USB flash memory
device or in a shared folder.
There is an incorrect entry.
Try again after checking the
nickname and the email
address.
• The number of
characters in the
nickname is greater
than 20.
• No e-mail address has
been specified, or the
number of characters in
the e-mail address is
greater than 255.
• Enter a nickname of 20
characters or less.
• Enter an e-mail address of 255
characters or less.
There is an incorrect entry.
Try again after checking the
nickname.
The number of characters in
the nickname is greater than
20.
Enter a nickname of 20 characters or
less.
There is an incorrect entry.
Try again after checking the
email address.
No e-mail address has been
specified, or the number of
characters in the e-mail
address is greater than 255.
Enter an e-mail address of 255
characters or less.
9. Troubleshooting
256
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