M126/M127/M128 6-30 SM
Error Description Action
231.00
Duplex jam while reversing into the
device
Open the rear cover and look for
obstructions between the rear cover
ribs, the fuser exit rollers, and below.
The media entering the duplex
passes outside the exit roller while
the media exiting the fuser passes
above and inside the exit rollers.
Remove the tray, open the duplex
door, and remove the obstructions.
If there are no obstructions and the
problem persists, then disconnect all
of the cables, tilt the machine onto
its back (be sure to protect the
antenna on a wireless unit), and
inspect the flag of the duplex sensor.
If the flag does not rotate freely, then
replace the paper input and duplex
sensor (
p.4-60 "Paper Input and
Duplex Sensor Assembly
Removal").
Check the belt and drive of the
duplex unit. Replace it if necessary.
231.01
Duplex sensor never made by leading
edge reversing into the duplex.
231.02 Bouncy duplex sensor never made.
233.00
Duplex jam while picking from the
device
233.01 Page in duplex never picked.
233.02 Feed error picking from the duplex.
233.03
Paper never reached the input sensor,
but was detected at the manual feed
sensor.
234.01
Duplex sensor covered during
warm-up.
235.01
Invalid duplex media (Unsupported
size)
Check the media. Duplex supports
A4, letter, legal, oficio, and folio
media sizes.
241.00 Paper jam near tray 1. Remove the tray and inspect the
media path for obstructions. Check
the pick rollers. Replace the pick
rollers if they are worn or clogged
with dust (
p.4-3 "ACM Pick Tire
Roller Removal"). Also check the
wear strips, and replace if
necessary.
241.10 Second pick attempt failed from Tray 1
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