M126/M127/M128 6-80 SM
Problem Cause / action
Solid black areas on
transparencies
There is a mismatch in the transparency and what the
software is expecting.
Choose a different fill pattern in the software program.
Remove the toner cartridge, and gently shake it from side to
side to redistribute the toner.
Try a different type of transparency.
Replace the toner cartridge.
Faint images or
repetitive spots
appear on the page.
Select a different media type or form type setting from the
printer driver.
Try a different type of paper. Media designed for copiers gives
the best quality.
Replace the toner cartridge.
Pages are blank.
The print cartridge may be out of toner or defective. Replace
the cartridge.
There may be a software error. Re-initialize the machine by
turning it off and back on.
With the machine off, check the printhead beam path. If clear,
then check for a printhead error on POR (
p.6-84 "Printhead
Service Check").
Also, see “Blank page” in “Troubleshooting”.