shooting
Problem Cause / action
The machine is on
and indicates ready,
but nothing prints.
Make sure the parallel or USB cable is not damaged and is
firmly plugged into the connector on the back of the machine.
Make sure the toner cartridge assembly is installed properly.
Print the menu page using the "Menu Settings Page" in
“Reports Menu".
-If a menu settings page cannot be printed, then contact the
next level of support.
-If a menu settings page can be printed, then the problem is
one of the following:
Computer
Software program
Cable
(USB only) A failed controller board. Replace card.
Test by unplugging USB and plugging it with the machine
on. If the computer indicates “unknown device,” then
replace the controller board.
Toner Low light is on
and printing stops.
If a 3.5K or more page toner cartridge is being used and the Toner
Low alarm is set to on, then the machine stops printing until the
toner cartridge is replaced.
The Error light alone
is on.
Make sure the front machine cover is closed.
The Toner Low light
is blinking, and the
Error light is on.
Make sure the toner cartridge is installed correctly.
Install a new toner cartridge.
The media skews or
buckles.
Tray is overfilled or media is too loose.
Don’t overfill Tray 1 or the optional Tray 2 (see media
capacities in the media types and sizes table in the User’s
Guide).
Make sure the paper guides are flush against the edges of the
media.
To Next Page
Loading...
