Ricoh M126 - Page 287

M126/M127/M128 6-82 SM
Problem Cause / action
The media sticks
together, resulting in
the machine feeding
multiple sheets.
 The friction between sheets is too high.
 Remove the media from Tray 1 or Tray 2, and fan it.
 Don’t overfill Tray 1 or the optional Tray 2 (see media
capacities in the media types and sizes chart in the User’s
Reference).
The media fails to
feed from Tray 1.
 Frictional force between tires and media is less than resisting
force.
 Remove the media from Tray 1, and fan it.
 Make sure Tray 1 is selected from the printer driver. Do not
overfill the tray.
 Check the condition of the rubber on the paper feed rolls.
Replace if worn or contaminated.
 Verify that the ACM clutch is functioning correctly.
The media fails to
feed from the
optional Tray 2.
 Incorrect tray selection or inadequate picking force by tires.
 Make sure the correct tray and media type are selected from
the driver.
 Make sure the tray is pushed all the way in.
 Remove the media from the optional Tray 2, fan it, and reload.
 Check the rubber on the paper feed tires for dirt or any other
debris. Replace as necessary.
 Check the paper path in the tray for burrs or debris that may
hinder media movement.
 Make sure the media does not exceed the stack height
indicator.
"Load Paper"
displays even
though there is
media loaded in the
optional Tray 2.
The input sensor does not sense media after picking.
Make sure the tray is pushed all the way in.
Press
.
Check the feed tires. (See two preceding actions.)
The machine does
not print after a
paper jam has been
cleared.
 The machine is waiting on the next command.
 Clear all jams.
 Press and release
, or open and close the machine cover
to restart the machine.
 Make sure the print cartridge assembly is installed properly.