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No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)

- -

The machine does not detect a correct signal from the pick-up roller HP sensor

while the pick-up roller contact motor is operating. The 1

detection failure issues

a jam error, and the 2

failure issues this SC code.

• Defective pick-up roller contact motor

•

Loosen connection

•

Motor overload

• Defective pick-up roller HP sensor

1. Replace the pick-up roller HP sensor.

2. Replace the pick-up roller contact motor.

No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)

793-

B Exit guide plate motor error with 1-bin tray (D586)

794-

D Exit guide plate motor error without 1-bin tray (D586)

- -

The machine does not detect a correct signal from the exit guide plate HP sensor

while the exit guide plate motor is operating. The 1st detection failure issues a jam

error, and the 2nd failure issues this SC code.

• Defective exit guide plate motor

• Loosen connection

•

Motor overload

• Defective exit guide plate HP sensor

1. Replace the exit guide plate HP sensor.

2. Replace the exit guide plate motor.

No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)

793-

B Output tray motor error with 1-bin tray (D586)

794-

D D error without 1-bin tray (D586)

3. Appendix: Service Call Conditions

Ricoh OR-C1 User Manual

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