No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
870 B
Address Book Data Error
Address book data stored on the hard disk was detected as abnormal when it was
accessed from either the operation panel or the network.
• Defective software program
•
Defective HDD
•
Incorrect path to the server
1. Initialize the address book data (SP5-846-050).
2. Initialize the user information (SP5-832-006).
3.
Replace the HDD.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
872 B
HDD mail RX data abnormal
An error was detected at power on. The data received during mail receive could
be neither read nor written.
• Defective HDD
• Power failure during an access to the HDD
1.
Turn the main switch off and on.
2. Initialize the HDD partition (SP5-832-007).
3.
Replace the HDD.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
873 B
HDD mail TX data error
An error was detected on the HDD immediately after the machine was turned on,
or power was turned off while the machine used the HDD.
• Defective HDD
• Power failure during an access to the HDD
1.
Do SP5832-8 (Format HDD – Mail TX Data) to initialize the HDD.
2. Replace the HDD.
Service Call Conditions
115