• Select "Clear/Special" when using Neon Yellow, Neon Pink, or Invisible Red. Select "Metallic"
when using Gold or Silver.
Horizontal Streaks in the Area 280-300 mm (11-11.8 inches) from the Leading
Edge of the Paper (Shock Jitter When Using Stiff Paper)
When printing is performed on very stiff paper, a streak appears in the area 280-300 mm (11-11.8
inches) from the leading edge of the paper.
Cause:
Paper transfer is affected due to the jitter produced when the leading edge of the stiff paper is fed
through the fusing unit, causing streaks in the paper transfer roller nip.
Solutions:
1. Load the paper with its grain direction perpendicular to the paper feed direction.
2. Print the image. Has the problem been resolved?
Yes Finished!
No Go to the next step.
3. If the paper is not registered as custom paper, register the brand of the paper.
5. Image Quality Problem: Lines/Streaks
158
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