• Select "Clear/Special" when using Neon Yellow, Neon Pink, or Invisible Red. Select "Metallic"
when using Gold or Silver.
• After performing the solution, it is recommended to perform the color calibration of the external
printer controller.
Paper Jams Occur with Crumpling of the Leading Edge When Thin Paper Is
Used
Paper jams occur due to insufficient separation of thin paper.
1. Leading edge margin
2. Trailing edge margin
Cause:
• Due to a lack of the leading edge margin, the paper gets caught by the fusing separation plate on
the fuser roller side, causing a paper jam with crumpling of the leading edge.
• When duplex printing, the margin at the trailing edge of the paper on the front (Side 1) is lacking,
causing the paper to get caught by the fusing separation plate on the pressurized side, causing a
paper jam with crumpling of the leading edge.
Occurrence conditions:
• When thin paper is used
• When coated paper is used
• Much toner is applied to the leading edge of the paper for a solid-fill image, etc.
• The leading edge of the paper has some areas with insufficient margins.
8. Troubles Related to Paper Feeding and Delivery (Main)
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