• For details about attaching the Z-fold support tray for multi-folding unit, see "Special Notes When
Using External Options", Specifications.
• If the Z-fold support tray for multi-folding unit is attached, the trailing edge of the ejected sheets will
not be too close to the paper exit, so no problem will occur. However, the stapled sheets may not
be stacked properly.
Stapled Sheets Are Scratched or Jammed
Cause:
In the binding process, when thin, coated paper [A] is discharged from the staple tray [B], as the staple
tray that pushes and lifts up the trailing edge of the paper is at a steep angle (55°), it results in a
difference in linear speed between the leading edge and trailing edge, making it buckle; the release
pawl [C] is unable to lift it up, resulting in scratches on the paper and/or jams.
Occurrence conditions:
• High humidity
• Paper bends easily (in the cross-grain direction)
• Using long sheets of paper
• Using few sheets of paper
Solution:
Stapled sheets are scratched or jammed.
11. Post-Processing Option Troubleshooting
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