Ricoh Pro C7500 - J033; J034; J083 (Paper Jam at the Fusing Unit During Solid-Fill Image Printing)

6. Print the image. Has the problem been resolved?
Yes Finished!
No Contact your service representative.
J033 / J034 / J083 (Paper Jam at the Fusing Unit during Solid-Fill Image
Printing)
Cause:
If a solid fill image is printed, the paper may stick to the fusing belt when the paper is separated at the
fusing nip exit. This causes the paper to come into contact with the separation plate and is caught in the
fusing belt, resulting in a paper jam.
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M0EBIC0080
1. Center of paper is caught in the belt.
2. Separation plate
3. The pressure roller separation plate is in contact with the paper.
4. Fusing exit jam sensor
5. Paper
• The jam code varies depending on the position of the leading edge of the paper.
• J033: A paper jam has occurred before the leading edge of the paper reached the fusing exit
sensor.
• J034 / J083: A paper jam has occurred after the leading edge of the paper passed the
fusing exit sensor.
8. Troubles Related to Paper Feeding and Delivery (Main)
246